Admin Services
Admin Services
Admin Services
Retainers
One of the biggest misconceptions regarding web development is that after your website launches, there is no more need for ongoing work.
But your website runs on software, and software is continuously being updated, to improve user experience, to deploy security fixes, and to introduce new features. In other words, website maintenance is something you have to budget either time or money for.
Your car needs regular oil changes, tire rotations and tune-ups. Your house requires regular maintenance on the heating and cooling system, plumbing, repainting and lawn care.
One of the main reasons business websites end up neglected after they launch is there is no one in the organization that has time to deal with the website.
Business owners may be overwhelmed by the number of things they have to do each day. There may not a marketing team or digital division in the organization to deal with maintaining the website.
One of the things I suggest to businesses in this situation is a basic monthly maintenance package. This allows you to keep your online business running smoothly, while giving you peace of mind each day.
Maintenance Retainer Fees
Basic
Basic
Basic
$41.50 / month$165.09 / 4 month$494.64 / year
Standard
Standard
Standard
$62.10 / month$247.48 / 4 months$741.81 / year
Small Business
Small Business
Small Business
$82.70 / month$329.87 / 4 months$988.98 / year
Best Value
Premium
Premium
Premium
$103.30 / month$412.26 / 4 months$1,133.16 / year
If you're not sure which package to choose, please take a look at our
comprehensive breakdown and FAQ of the services that is encompassed in a Monthly retainers packages
Website Maintenance & Support Services
We manage your website so you can focus on what matters most.
WEBSITE SECURITY
Our web maintenance plan provides regular security scans, and vulnerability reports.
WEBSITE BACKUP
Automate backups based on your preference. We provide restore points to protect your website investment.
ON-SITE SEO SERVICES
We make sure all on page website data is optimized for all major search engines.
UPDATES & CHANGES
Send our website care team your list of changes. Imageburst will take care of it from there.
WEEKLY REPORTS
We make sure you are always up to-date with your website through our weekly reporting.
UPTIME MONITORING
We make sure the moment your website is down we are able to jump on it right away.
HELP DESK SUPPORT
We have a backend office in which will bridge all of our communication with you to resolve any issues that can be tracked.
IMAGE OPTIMIZATION
This is one of the main reasons why your site might be slow, so we’ll help you optimize them so you can focus on your business.
Frequently Asked Questions
Some common questions we've gathered for you
DOES THE MAINTENANCE SERVICE COVER ALL KINDS OF WEBSITES?
Imageburst only supports WordPress websites currently. Kindly note that the above predesigned packages are applicable for non-eCommerce WordPress websites only (non-eCommerce means you are not selling things on your website).
CAN YOU HELP ME TO WRITE CONTENT FOR MY WEBSITE?
Sorry, but our maintenance service does not include creating content for your website. We will need you to provide us with the original content and we will help you to upload it to your website.
CAN I SWITCH PLANS ALONG THE WAY?
Yes, you can switch between plans flexibly based on your business needs. Just drop our team an email and we will help you to process the changes promptly.
HOW DO I SIGN UP FOR YOUR WEB MAINTENANCE SERVICE?
You can sign up for our web maintenance plans online by following these steps:
1. Choose your preferred plan above and click the button to purchase.
2. Follow onscreen instructions for payment (you will be prompted to create a PayPal account if you do not already have one).
3. Provide us with your details in our online form and click Submit. That’s it!
4. Our team will get in touch with you via email to finalise the website handover details 🙂
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept payment online via debit or credit card.
MUST I HAVE A PAYPAL ACCOUNT TO SIGN UP?
Yes, you will require a PayPal account. Having a PayPal account will help to facilitate your monthly/quarterly/yearly billing and allow PayPal to send you receipts for your monthly/quarterly/yearly payment. If you do not have a PayPal account, that’s ok. You will be prompted to create a new PayPal account (which is free) when you are signing up for our maintenance plan.
WHAT CONTENT UPDATES ARE COVERED AND NOT?
What content updates cover:
Addition or replacement of text and images on your website.
What it does not cover:
Customized changes to your website design, adding and configuration of new functionalities.
DO YOU MAKE CUSTOM PACKAGES?
We understand sometimes that everyone has different needs. If the packages we provided above doesn’t have what you’re looking for, we’re willing to work with you in making a package that’s suitable. Please contact us via email at info@imageburst.com for further inquires.
WILL THE PRICING PACKAGE CHANGE?
Currently the pricing will remain but may change over time to meet for demand. So take this opportunity to lock in your price.
WHO IS THIS PACKAGES FOR?
If you’re someone new to a web or have an existing WordPress based website and need help to maintain all the nuisances and intricacies. We’d be happy to help you bring everything up to speed and have a fine and well oiled machine.
DO YOU OFFER ANY ADDITIONAL SERVICES NOT LISTED IN THE PACKAGES?
We do, but most of the those services are more comprehensive and will require more time to perform. Check out our services page to see what those are and you can contact us to inquire about it.
Check out all we have to offer
A well-maintained website runs better, looks better & performs better.
web design
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maintenance
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web development
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Photography
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Great support
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Mobile ready
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Graphic Design
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Clean code
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