Get the Help You Want and Need
An indispensable part of any growing business is its website, making it an invaluable asset to your success. Unfortunately, technical issues can take their toll on a well-crafted site and put off potential customers without you even knowing – not something any savvy businessperson wants! One single error could lead to missed opportunities that have far more financial implications than imagined – scarily so.
WordPress websites are popular for a reason – they’re easy to use and can be customized to fit your needs. However, this also means that they require regular maintenance in order to stay running smoothly and looking their best.
Without proper maintenance, your WordPress website can quickly become cluttered, outdated, and vulnerable to attacks.
That’s where Imageburst comes in. We offer comprehensive website maintenance services that will keep your WordPress site running like new – no matter how often you change or add content. Plus, our team of experts is always on hand to help with any issue or question you may have.
A website is like a car, it needs to be serviced and maintained or it will break down and not work correctly. If your website isn’t properly maintained, some of the following have a high probably of happening, it’s never if – it’s when.
Just like you need to change the oil in your car, you need to update your website regularly with fresh content. Failing to update your website on a regular basis can be detrimental to its success, as outdated information and outmoded design will alienate potential customers. Keeping your content fresh not only ensures that visitors are provided with up-to-date information but also helps you maintain the competitive edge over other websites in the same niche.
WordPress is a great platform for your website, but sometimes you need a little help to make it look and work the way you want.
Even if you’re comfortable using WordPress, there are times when you need a little help. Maybe you don’t have time to do everything yourself, or maybe you’re not sure how to do something and need some guidance. Are you inundated with so many things in your business that it seems like your website has taken a backseat?
That’s where Imageburst comes in. We’re a team of experienced WordPress professionals who can help with anything from setting up your website to creating custom themes, graphics and more!
Keeping your WordPress website up to date is critical for security and performance. Regular updates are made to the WordPress core software, themes, and plugins. The maintenance package includes routine checks for updates and the installation of any available updates.
Protect your website with multi-layered backups! Our maintenance package ensures safety and security by providing automated backup setup and storage on separate secure servers.
Over time, websites can become slow and inefficient. The maintenance package includes the installation of performance plugins to help keep your website running smoothly. This includes database optimization, image optimization, and caching.
Please note that all pricing is based on a total hourly available slots. Meaning once the allotted time is used, you will have to inquire for additional help that can be billed as a one time invoice separately from your monthly plan.
Please note that unused hours do not roll over.
The best WordPress maintenance plan for site owners looking for peace of mind.
Perfect for Moderate traffic blogs, and small to medium websites.
For Advanced Functionality WP Sites - Support for sites with eCommerce functionality, as well as membership sites, listing directories and other advanced functionality.
Do you have blog content written in another document or would like other content regularly updated for your site? Don't have the time to manage it? Our WordPress Content Support makes sure you don't have to worry about this. We provide all the content services for your website, including writing, editing, and updates. Sometimes it's not about a simple copy & paste but also formatting the content to fit your site as well knowing how and where to put the imagery.
Another important component of website support is understanding how your website is performing. We provide analytics data and reports so you can see who's visiting your site, where they're coming from, what pages are most popular, and how long visitors stay on your site. This helps you see where you can make improvements and optimize for better performance. No third party integration is needed (like google analytics). No more hunting down and adding tracking codes.
To make your website stand out, you want it to look great. Our team of experienced graphic designers can help create original graphics and logos for your website as well as help you pick the right images to capture your story. We can provide customized hero banner, blog post thumbnail and featured images, product images and much more. We can also look into stock photography services if needed, giving you access to millions of high-quality images.
Even with the best design and development you never know how things are going to look until they're tested. Our team of experienced testers will make sure your website works as expected on different devices and browsers. We'll also troubleshoot any issues that may arise and make sure your users have a great experience. The forms on your site will be tested to ensure it's functioning as desired. We'll also scout for any broken links and document them.
Downtime can have a big impact on your website’s visibility and performance. This site support package includes uptime monitoring and reporting to ensure that your website is always online and running smoothly. We'll send you reports per your request of intervals of daily, weekly, monthly or instantly just notify you when any downtime occurs so that action can be taken as needed. Never get that notification from your customer/viewer that your site is down.
Please note that all pricing is based on a total hourly available slots. Meaning once the allotted time is used, you will have to inquire for additional help that can be billed as a one time invoice separately from your monthly plan.
Please note that unused hours do not roll over.
WordPress site owners: looking for basic support? Our Essential plan is the perfect fit. It's ideal for those with straightforward sites and minimal requirements!
WordPress site owners can get next level support for their business with this comprehensive plan - offering double the amount of time to work on any of the included service.
This plan is for those who need ongoing support for their WordPress website that are medium to large that might be somewhat complex or contain complex features.
Is your business in need of consistent website support? Our Dedicated Wordpress Support Plan can help! Constant updates are an essential part to staying competitive; let us take the hassle out so you don't have to.
If something breaks as a result of an update we perform, rest assured that we will strive to repair it for you. We always take precautions when updating plugins, themes or core WordPress software but occasionally the outcome can be unanticipated. If such a situation arises, our team is willing to devote up to one hour attempting to rectify the difficulty. Should the problem persist and remain unresolved after this period – no worries! In such cases, we’ll revert back your website’s version prior to any updates made and provide suggestions on how best move forward with its issue resolution.
If you already have a site you would like maintained, it would take no more than 3 business days to have everything set up.
Our team will remain with you until your website is secure and restored to its original state. In the event that additional external help from our reliable partner, Sucuri is required for site hack remediation, we are pleased to offer their services at a discounted rate exclusively for our customers.
Yes, with our managed cloud hosting plan, you can get the perfect complement to our WordPress maintenance services. You can either register your own cloud hosting or let us host it for you so you don’t have to worry about any of the technical backend worked required to manage it.
You bet! Learn more about our SEO services.
Our support hours are 9am-5pm Eastern Time Zone in the United States.
We understand that sometimes it doesn’t work out. That’s why we have a no-questions-asked 30 days money-back guarantee on all of our plans. In the unlikely event you’re not happy with your service, simply contact us via email and we’ll process your refund promptly upon request. Your satisfaction is our top priority.
If following the trial period you wish to cancel, you can do so at any time. We don’t offer pro-rated refunds for monthly subscriptions. However, if you’ve paid for an annual subscription and wish to cancel, we’ll issue a refund for the remaining months of your subscription.
We include access to our enterprise-level licenses for helpful software offered on a case by case basis. Otherwise, our clients are responsible for paying to renew all other plugin and theme licenses for their site.
After you sign up with your plan, you can securely share the website credentials you have created for us inside a reply to your welcome email.
No! It doesn’t matter which website host you use, we can still work with you. Everyone has various needs and different budgets to contend with—we get it.
However, if your goal is to increase speed and security on a shared hosting provider, we may not be able to fulfill that request right away as some upgrades might need to happen first. We have an amazing list of resources and reliable partners who can help make this transformation easy for you though.
We strongly believe that email and live chat support provide the best customer experience. However, if you need additional help, we are more than willing to schedule a virtual call with you as needed.
To request a virtual call, please contact us via email and we’ll be happy to set something up for you. We look forward to assisting you in any way we can.
We don’t believe in long-term contracts and having our partners feeling trapped. We want you to stay with us because you see the value and choose to.
This quote form will help us put together a solution that best reflects you or your business. What you say here will determine how much work needs to be done and will save you time and money by helping identify your specific project requirements.